Valley Plains Equipment’s Precision Ag Support (PAS) program delivers fast, informed, and personalized assistance — keeping your machines and data working at peak performance.
A team is dedicated to taking calls on a rotating schedule. Callers receive help faster than waiting for a specialist in the field. Our experienced and knowledgeable staff collaborate as needed.
We won’t be tied to the phone when needed on site, allowing us to accomplish more in the field without distractions and provide better one-on-one support.
Each call ticket can be transferred to a service department when needed. Any diagnosis performed follows the ticket — ensuring that if a problem returns, its full history is available.
ExpertConnect links you directly with certified John Deere specialists for real-time, recorded support and field-ready solutions — ensuring your operation keeps running strong.
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